Ride and Drive Harness Makers - Horne Surrey

Ordering


VISAMastercard

How To Contact Us

by telephone or fax within the UK - 01342 844452 - (10.00am to 6.00pm - Monday to Saturday). The best time to call us is between 11:00am and 4:00pm. PLEASE LEAVE A MESSAGE ON OUR ANSAFONE as we are often busy in our workshop and unable to get to the telephone.

by telephone or fax internationally - +44 (0) 1342 844452 (please remember the time difference - 6.00pm in USA = 11.00pm in UK)

by e-mail - please let us know which country you are contacting us from as it is difficult to tell from an e-mail address.

by post - Ride and Drive, Greenwood, Smallfield Road, Horne, Surrey, RH6 9JP, England

Currency Convertor

Currency Converter by OANDA.com, The Currency Site.To help you convert sterling into other currencies please follow this link.

Credit Cards

If you wish to place an order it is easiest to use your VISA or Mastercard. We will not charge your account until your order is ready for despatch and your account will be charged in sterling. If outside the UK it will be converted by your card issuer to your local currency. You can either telephone or fax us your card details - card number; issue date (for debit cards); expiry date; security code; name that appears on the card; full address (incl. house number/name and postcode) or you can use e-mail (but it is not guaranteed secure) and a daytime contact number.

PLEASE NOTE THAT WITH CREDIT OR DEBIT CARD ORDERS WE CAN ONLY DELIVER TO THE REGISTERED ADDRESS OF THE CARD HOLDER.

To download a pdf version of our fax order form please click here

Cheques

We can only accept cheques in sterling drawn against a UK bank account. Cheques should be made out to "Ride and Drive".

Terms & Conditions

For retail items ie. driving accessories we require payment in full before despatch. For made-to-measure harness and bridlework orders we require a deposit at the time of order (25% for harness, 50% bridlework), with payment in full upon completion. All prices are in UK Sterling. The customer is responsible for any custom taxes/import duties etc. payable in their own country. In the event of any dispute arising from an order it shall be resolved in the English courts.

Returned Goods

THE COMPANY DOES NOT ACCEPT RETURNED GOODS UNLESS BY PRIOR ARRANGEMENT and reserves the right to charge a 10% restocking/handling charge. Returns must be notified within 7 days of receiving the Goods. The items must be in unused condition. Specially ordered items i.e. those not usually kept in stock or made to order can only be returned at the discretion of the Company.

Delivery

In stock items will be despatched once funds have been cleared into our account. For bit orders where it is necessary to have the bit manufactured delivery can take 4 to 6 weeks and you will be informed of this at time of order. For made-to-measure work delivery time is dependent upon our workload at the time, which tends to be seasonal.

Postage & Packing

Postage and packing on all other items will be charged at cost. Please contact us before placing an order so we can advise you of this cost. Packages in the UK are usually sent by first class post but heavy/larger items will be sent by courier. Packages to non-UK addresses will be sent via airmail unless requested otherwise. Certain items are not suitable for sending by post and are therefore not available outside mainland UK.